Legal
Privacy Policy
Last updated 14 August 2026. Journae Kids is built privacy-first: parents own the account, children are never public, and we never sell data.
Who we are
Journae Kids is a private family app for recording children's progress, memories and achievements. The account holder is always an adult parent or guardian, who acts as the controller of their children's information within the service.
What we collect
- Parent account details: name, email address and password (stored hashed).
- Child profile details you choose to add: first name, age range, buddy and theme.
- Content you create: Journeys, moments, notes and photos.
- Basic technical data needed to run the service securely, such as log and device data.
We ask for the minimum needed. You never have to give a child's surname, school, date of birth or location.
How we use it
- To provide your private family space and keep your content safe.
- To send essential service emails, such as confirmations and password resets.
- To keep the service secure, prevent abuse and fix faults.
What we never do
- We never show advertising to children or adults.
- We never sell, rent or share personal data with data brokers.
- We never make children's content public, searchable or shareable outside your family.
- We never use children's content to build advertising profiles.
Legal bases
Where UK and EU data protection law applies, we rely on performance of our contract with you to provide the service, our legitimate interests in keeping it secure, your consent where we ask for it, and legal obligations where they apply.
Storage and security
Data is stored with reputable cloud infrastructure providers, encrypted in transit, and access is restricted to a small number of authorised people. Family content is isolated so only your account can read it.
Retention
We keep your content while your account is active. If you delete a child profile or your account, that content is removed from live systems and cleared from backups on our normal backup cycle.
Your rights
You can access, correct, export or delete your family's data at any time from Settings, or by emailing privacy@journaekids.app. You may also complain to your local data protection authority — in the UK, the Information Commissioner's Office.
Contact
Privacy questions: privacy@journaekids.app. General questions: hello@journaekids.app.